RMSweb Job Booking facilities allows both account customers and COD casual bin hire prospective users to inquire on skip or hook bin hire pricing for different waste types and regions and then request new bin hire for any future date.

Job booking receipts can also be immediately emailed to users by the system and bookings may be reviewed and changed up to a nominated time before delivery. Online bookings require either an established account or pre-payment at time of booking by credit card under our secure e-gate credit card authorisation processes, so this saves any COD physical cheque or cash handling difficulties, removes credit risk and improves cash-flow.

RMSweb Residential Service Calls offers both councils and service contractors the ability to give ratepayers direct web access to log their own service requests and complaints.

As domestic user Internet access becomes more widespread, these users may wish to request additional or new services, log complaints, or to simply to check what their street's next scheduled pickup days are for different services. These calls and your staff's reply notes or email response records can also be shared viewable history for the nominated ratepayer.